Contact Dower Group

We aim to respond to all enquiries within 24 hours during working days. For urgent issues such as active water ingress or flood damage, call us directly and we will prioritise your case.

Our surveyor will visit your property and carry out a thorough diagnostic assessment using specialist moisture meters and thermal imaging where appropriate. We look at the source and path of moisture, the construction of your property, and any contributing factors. You will receive a written report with a clear diagnosis and a fully itemised remedial specification.

We cover a wide area from our base in Grantham. Our main areas of operation include: Lincolnshire (Lincoln, Boston, Grimsby, Grantham, Sleaford, Spalding, Stamford and more); Nottinghamshire (Nottingham, Mansfield, Newark, Retford, Worksop); South Yorkshire (Sheffield, Doncaster, Rotherham); East Midlands (Leicester, Derby, Loughborough, Market Harborough, Melton Mowbray, Oakham, Northampton); and East England (Peterborough, Cambridge, King's Lynn). If you are outside these areas, please get in touch and we will let you know whether we can help.

Survey costs depend on the size and type of property and the nature of the issue. We are always upfront about costs before booking. Contact us with a brief description of the problem and we will give you a clear idea of what to expect.

Yes. We regularly work alongside insurance companies and loss adjusters on damp, flood and fire damage claims. We can provide the technical reports and documentation your insurer needs, and we are experienced in managing insurance-led reinstatement projects from start to finish.

For urgent situations such as active flooding or serious water ingress, call us directly on 01780 410378. We will do our best to arrange an emergency visit as quickly as possible, subject to availability and location.